SUMMARY
- 34 years overall UNIX experience
- 28 years Linux experience, RHCE number 160-124-350
- 29 years of HTML and web app experience
- 10 years DevOps experience
- 10 years remote work experience
- 6 years Azure cloud experience
- 2 years AWS cloud experience
- Long history of outstanding performance reviews
- Adapts to change while bringing broad and deep experience
- Business application troubleshooting and performance optimization
- Proven ability to create and implement new architectures and processes
- Improves existing processes by finding the bottlenecks
- Wide range of capabilities and able to specialize in important areas
- History of working independently, as part of a team, and as the leader of a team
- Regularly works directly with customers and clients
- Superb problem-solving skills, even on complex interconnected systems
- Handles crises with a cool head-- maintains a calm atmosphere even when trouble strikes
- Actively encourages collaboration
- Creates and shares detailed technical information for mentoring
- Develops task priorities which are consistent with corporate goals
- Good awareness of corporate financials and the importance of working to improve them
- Actively communicates among coworkers and supervisors to ensure that everyone is working efficiently
- Enjoys making bulleted lists of key points
- Maintains long-term vision even in the midst of short-term firefighting
WORK EXPERIENCE
Principal DevOps Engineer
AgileThought, Tampa FL (Remote from Beaverton OR) Oct 2022-present
- Supported custom software created for client use
- Created improvements based on existing C# / .NET codebase
- Managed Git/DevOps workflows
- Diagnosed and coded around issues with custom Linux Docker images running under Kubernetes
- Diagnosed and coded around issues with Azure resources
- Implementation via Infrastructure as Code and troubleshooting for third party software including Keycloak authentication, MinIO S3 provider, Elastic Logsearch (Elk), Kibana, Dynatrace, Sysdig, Linkerd, and Rancher Kubernetes Environment
- Asissted with automated test development using Headless Chrome (chromedriver), Allure, and Selenium
- Led work sessions for improving team technical skills around Azure, Azure DevOps, and Kubernetes
- Technical lead for new team members brought in to extend DevOps capacity
- Created company-wide materials to support internal DevOps rollout initiatives
- Contributed significantly towards adding $1M in new business to our team in 2023
Super Nerd
resume.stevebonds.com, chances are you're reading it now (or a copy of it)
- Some of my personal computing carries over into my work life but may not directly relate to a job responsibility
- It's very helpful to have an R&D lab available where proof of concept activities can happen without paperwork barriers. These include sample or exploratory test environments using non-work data.
- Technology in use includes VMware ESXi, vCenter, HP DL380 and DL360 hardware, CentOS, RHEL, OpenBSD, Ubuntu, ZFS, Samba, CIFS, NFS, iSCSI, Cisco, Netgear, dd-WRT, OpenWRT, EdgeOS, 802.11n, 802.11ac, DNS, DHCP, Bind, OpenSSH, Squid, LUKS, OpenStack, Docker, cPanel, Ruby, Go, Python, K3s, .NET
- https://docs.azureiac.stevebonds.com/how-the-site-was-made/: self-documenting site on creating a mkdocs-based documentation site in Azure using DevOps and Infrastructure as Code principles.
- GitHub: sbonds: my github repositories including forks with local modifications
- StackExchange: Steve Bonds: Helping others with niche technical issues
Senior CloudOps Engineer
DXC Technology, formerly Hewlett-Packard Enterprise, Ashburn VA (Remote from Beaverton OR) Sep 2010-Oct 2022
- Final escalation support for Azure cloud servers at multiple clients. (aka "Level 4" support.)
- Continues a long trend of overwhelmingly positive annual performance reviews
- Drives Azure cost savings efforts including recent savings of $220,000/year for one large client
- Informal technical leader for cross-client UNIX/Linux/Cloud virtual team
- Brought Infrastructure as Code / Test-driven development concepts to complex client environments
- Helps gently bring existing, running production environments into a desired state
- Creates self-correcting methods and processes which first-line support can use
- Works with senior admins to encourage a full understanding of how these processes work and their benefits
- Encourages the use of tools like Git, GitHub, Jenkins, Packer, Ansible, and Inspec as gateways towards collaborative automated infrastructure
- Curates an extensive Markdown-based knowledge base to share knowledge with global teams
- Final escalation support for UNIX servers at multiple clients. (aka "Level 4" support.)
- System architect, site reliability engineer (SRE), and UNIX administrator for UNIX related projects at multiple HPE/DXC clients
- Assistance with client onboarding transition and transformation issues
- RHEL support improvements across HPE/DXC, such as kickstart customization, custom patching infrastructure, and automated system builds
- Server automation improvements across HPE/DXC
- Delivery readiness check feature suggestions and refactoring assistance
- Server validation after change bugfixes and feature suggestions
- Automated server and VM template creation process
- Supported software defined infrastructure and DevOps opportunities within HPE/DXC
- Platform DXC / Bionix architecture and development (Infrastructure as Code)
- Set up using GitHub Enterprise, Jenkins, Ansible, Terraform, Packer, Jekyll, Amazon Web Services (AWS) + EC2 + S3, Microsoft Azure, and Docker.
- Assisted with training development on Katacoda
- Encouraged workgroup collaboration using MediaWiki and Git with Markdown (Documentation as Code)
- Linux performance consulting
- Advanced Excel reporting and analysis
Lead System Administrator, Central UNIX Systems
XPO (formerly Con-way, CNF, and Menlo Logistics), Portland OR Aug 2001-Sep 2010 (role outsourced to HP Enterprise)
- Primary technical architect for SAN-based HP XP1024, XP128, XP10000, and XP24000 disk arrays
- Increased availability to 100% over a 6 year period
- Designed, implemented, and supported a SAN-based disaster recovery environment
- Daily production support and final escalation support for HP-UX 11.0, 11.11, 11.23, and 11.31
- Daily production support and final escalation support for Red Hat Enterprise Linux and CentOS 2, 3, 4, and 5
- Assisted with implementation of Symantec Command Central Storage storage resource management (SRM) tool
- Member of the Menlo Architecture committee
- Worked with management to hire new system administrators
- Primary Menlo Logistics security incident handler
- Assisted system administrators and DBAs with perl development
- Periodic education sessions for other admins and developers on various topics of system administration such as information security, Perl, TCP/IP internals, application debugging (lsof, truss, packet capture, gdb, etc.), storage and SAN fundamentals for DBAs, SAN-based data replication for DR, time management, and many other similar topics
- Highly praised by peers. Formal thanks delivered via Con-way "star cards"
- Set up SD-UX software depot for HP Ignite-based system installs and updates
- Implemented Ignite-UX based network system installation
- Assisted with initial ServiceGuard cluster implementation
- Primary technical architect for later ServiceGuard cluster implementations
- Designed and implemented an automatic change tracking system for web load balancer, software, and system configuration info based on CVS
- Primary technical architect for enterprise job scheduling system
- Created RedHat Kickstart environment for RedHat Enterprise server deployment
- Set up Nagios for system monitoring
- Set up Request Tracker for task/request management
- Set up departmental web server using Apache
- Set up MediaWiki based documentation system (workgroup wiki)
- Evaluated and implemented VMware GSX (aka VMware Server) for server virtualization. Later replaced by ESXi infrastructure
- Linux proof of concept -- Baan ERP application on Red Hat Enterprise Linux
Lead Engineer, Platform Management
Logictier, San Mateo CA Sep 2000-May 2001
- Solaris, EMC, and Brocade SAN/server architecture
Manager, Production Deployment
AdKnowledge Inc., Palo Alto CA Aug 1999-Sep 2000
- Solaris support
- Custom perl-based advertising analytics
Senior Website Engineer
Netscape Communications/America Online, Mountain View CA Sep 1998-Aug 1999
- Solaris support
- RPC to rsync custom software conversion
- VMware and Linux evaluations
Network Specialist
Pacific Gas and Electric, Fairfield CA May 1996-Aug 1998
- AIX and HP-UX support
- Custom web-based reporting
